My fingerprints were a tough job for Eve. Unbeknownst to me until I was required to get an FBI background check, my fingerprints are nearly impossible to read. The first submission was rejected, and so was the second. On the third try, Eve pulled out all the stops to work the faint ridges of my prints into something definable in ink. Eventually, we soaked my fingers in freezing cold water, repeatedly, and Eve worked until she got enough legible samples. Third time's the charm! Finally, I got my prints approved. Eve was determined to find a solution, and she did, and she was always cheerful and happy to help. Plus, she only charged me for one visit, despite all the work involved. Thanks, Eve!